Getting Help with the FAFSA and CSS Profile
If you need assistance completing the Free Application for Federal Student Aid or the CSS Profile – or wondering where to start – you’ll find helpful resources below!
If your child will be in college for the 2019-2020 school year, you can file the FAFSAand the CSS Profile now. The official release date for both financial aid applications was Oct. 1, 2018.
FAFSA Resources
FAFSA on the Web.
This is the official website to complete the FAFSA.
It’s highly recommended that parents complete the FAFSA online, but here is the 2019-2020 FAFSA in PDF form.
The paper FAFSA contains eight pages of questions and two pages of explanations.
Trending FAFSA questions.
The U.S. Department of Educations maintains a list of trending FAQs about the FAFSA. See what questions other parents are asking and you might discover what you need here.
FAFSA Contacts.
Questions about the FAFSA? Here is how to get answers:
FAFSA hotline: (800) 433-3243.
Email contact: FederalStudentAidCustomerService@ed.gov
When parents are working on the FAFSA online, they can click a live help button for assistance.
FAFSA on the Web Worksheet.
This FAFSA worksheet for the 2019-2020 school year provides a preview of FAFSA questions.
FAFSA YouTube Videos.
FAFSA videos from the U.S. Department of Education include a FAFSA overview and how to complete the FAFSA.
Financial Aid Toolkit.
This federal website provides student aid information for counselors, nonprofits and college consultants. Families can take advantage of the materials.
Counselors and Mentors Handbook on Federal Student Aid.
On the toolkit website, you’ll also see a guide that provides a great deal of background on the federal financial aid system and FAFSA.
Khan Academy Video: FAFSA Walkthrough
This step-by-step video guide, narrated by the financial aid director at Stanford University, explains how to complete the FAFS
National Association for Student Financial
This website for financial aid professionals includes a section entitled, Students, Parents & Counselors. You’ll find information about financial aid on this site, including links to state aid programs in the 50 states.
